How to setup to grant badges automatically?


#1

Hello,

Is there a way (or example) to grant badges automatically?
For example, granting a badge to all registered users or a badge for who resolved more than N tickets.

Thanks,


#2

There’s no built-in support for these things, but you can use the API method badge.edit to award or revoke badges from users.


#3

Thanks for the quick reply.

So, do I have to setup an external job like monitoring new users periodically and calling badge.edit to award to them?


#4

yes.