is it possible to create group of users?
For example if there are multiple locations, is it possible somehow to tag a user to know where the user is located?
You can put users into Projects, which will allow you to set up policies and rules, and you can give Badges, which show up in most places where the profile picture is shown.
Thanks @avivey for the hint. I will try with Badges then!
Yes, badges works peaty nice for us. The only problem is that when the user is creating the ticket is not showing as the user which commented on the ticket. I mean the picture and the badges under the picture next to the comment. In this way I don’t see the badges of the user which created the ticket. And in the most cases we want to know where is the user which created the ticket.